In small and large manufacturing and production-type enterprises, apart from technical issues that may occur from time to time, one of the most pertinent issues faced by leadership is getting the various teams focused and applying their energy appropriately. Modern or state-of-the-art production line equipment is necessary for speed and efficiency, but can be rendered…
You hear it so often – stories of distraught employees who have had enough. Struggling with disempowerment and the emotional stress that goes with manipulating managers, these employees want to throw in the towel and find a “better place in which to work” (synonymous with a better boss for whom to work). They simply can’t…
I’ve been a consultant to a couple of organisations where it’s hard to get to the truth: the facts about a situation, an opportunity or a problem that they are facing. They tell you what they require and their expected outcomes, but don’t really divulge the apparent complexities of the presenting issues – people problems,…
I am surprised how few people understand the impact of their words, presence and emotional disposition on the lives of others. There seems to be a lack of awareness, particularly amongst managers, of how words, tone and body language can potentially negatively impact how another feels about his or her sense of worth and the…
Some leaders just “have it” – the ability to resonate with how people are feeling and the skill to “work” that emotion in a trustworthy way towards a potential solution and indeed, the possibility of success in the future. Winston Churchill, Martin Luther King, Nelson Mandela and Barak Obama are perhaps some of the “celebrity”…
Having coffee alone at home in the morning or at work when you are focusing on a project is fine, but when did you last have coffee with your boss? I have asked this question many times when in front of delegates at our numerous training interventions. I ask them how often they spend time actually…
During my mid high school years, my interest in leadership development, growth and effective human interaction had been sparked by a vocational guidance teacher, Gordon (Billy) Bauer. He somehow always managed to stretch minds, challenge hearts and bring out the best in the individual. As one of the students of his more holistic education efforts,…
I have been doing some consulting work with a multi-national company recently, a company that has over two hundred brewing and bottling facilities all over the world. The company is well established, its oldest plants being almost two hundred years old. I imagine success partly can be attributed to the quality and desirability of its…
In my travels to a variety of organisations, both locally and abroad, I have been amazed at how much training actually takes root amongst management and staff in spite of mitigating circumstances – almost as if people in general actually do want to grow and develop themselves to take on new tasks and become more…
On a rainy night in Edwardian London, the opera patrons are waiting under the arches of Covent Gardens for cabs, when a little Cockney flower girl, Eliza Doolittle, runs into a young man called Freddy. She admonishes him for spilling her bunches of violets in the mud, but cheers up after selling one to an…
The 20th century will probably be remembered for many things – two world wars, the hippy (peace) movement, democracy, the establishment of human rights, the space age, global financial crises, exploration and the subsequent growth in knowledge. Perhaps, however, it will most be remembered for amazing advances in science and technology. In fact, Time Magazine…
Professor Reginald Revans developed the concept of action learning. It originated with his experience training as a physicist at the University of Cambridge. In his interactions with this bright group of scientists, several of whom won Nobel prizes at a later stage, he observed the importance of each scientist describing his/her own ignorance, sharing experiences…
