trust culture

I am surprised at how many people hate work. Wherever I go, I come across hundreds of people who prefer the duvet rather than the desk, the coffee station rather than the computer and “five to four” rather than “five to eight”. Work is an ordeal for them – a necessity to be endured, but…

For authentic learning and growth to be realised, leaders need safe contexts to explore new lines of thinking and subsequent new practices. Frequently leaders feel unsafe, as if they are under a microscope, their every action scrutinised by those around them. As such, they never take the risk of exploring new habits. Knowing that others…

“The success of your organisation doesn’t depend on your understanding of economics and organisational development or marketing. It depends, quite simply, on your understanding of psychology: how each individual employee connects with your company; how each individual employee connects with your customers” (The Gallup Organisation) Most employees are amazingly resilient and capable of coping with…