“Nothing kills ‘one team one goal’ thinking like silos” (John G Miller, author of QBQ: The Question Behind the Question) A CEO of a large business recently shared some of his frustrations with me – he complained that he needed to mediate conflict frequently between his senior managers and asked: “Why do people responsible for…
Millennials, those born after 1980 and before 2000 and representing well over 35% of the world’s population, are a largely talented and versatile group. For many companies with rigid structures and systems, this generation can be incredibly frustrating, illusive and highly challenging. In terms of employing millennials, the best are hard to find and even…
I’ve been a consultant to a couple of organisations where it’s hard to get to the truth: the facts about a situation, an opportunity or a problem that they are facing. They tell you what they require and their expected outcomes, but don’t really divulge the apparent complexities of the presenting issues – people problems,…
Citizens in so many countries are angry. Sometimes and in reasonably good faith, these people have gone to election polls to vote on progressive policy and the said good intentions of party leaders, only to be disillusioned over and over again through selfish and inconsiderate leadership – government officials lining their pockets with the spoils…
What would you do if your 10 year old daughter or son came home from school one day and announced: “I’m not going to school anymore!”? You would be dumbfounded, of course, but then you may do what countless parents do worldwide – try to convince the child to think differently and perhaps decide that…
Brand reputation and corresponding trust are critical for the ongoing growth and sustainable development of a company. Ram Charan, author of What the CEO wants you to know, noted: “Without customer’s trust, the rest doesn’t matter”. In fact, Hank Paulson, U.S. Secretary of the Treasury, emphasised the need for growing trust in his statement: “Our…
I have always been fascinated by the squirrels that live and forage in our neighbourhood, playfully scurrying backwards and forwards to collect sufficient food for the winter, having petty squabbles over titbits and seemingly having more serious disagreements over mates. I was walking in the garden one evening enjoying their company and discovered about 25…
