“Coercion cannot but result in chaos in the end” (Mahatma Gandhi) The trip on the metro was neither therapeutic nor overwhelming. It was just a means to an end – getting to work on time. In fact, a crowded train didn’t really provide the environment for reflection for Joe, so he found that thinking about…
Human resources and talent management professionals have long known that no-one really likes change. In fact, helping senior management lead change has become a core human resources competency. Change is feared because the brain, which is hard-wired to survive, perceives change as a threat. This, in turn, causes an eruption of negative emotions which cause…
