Many politicians do it and some managers do it – they mess with your mind. It’s a wicked game, sometimes called manipulation, coercion or exploitation. “Manipulation”, as a word used in physiotherapy treatment, speaks to kneading, flexing and massage. It has an absolutely positive intent in mind – removal of pain and ultimate healing as…
Some of them get it right – these select chief executive officers manage to exude a hopeful, caring and determined leadership that inspires the staff contingent to aspire to greatness (quality, speed, professionalism, superb customer service, reduction of waste, innovation, good results, etc.). Others “fail” dismally – these CEO’s somehow use authority and positional power…
They know what needs to be done. They are typically good at doing it, as they have had many years of practice. They are usually quite faithful. They work hard, albeit that many are somewhat tired. Many of them care deeply about the business brand and the company values. Some have become really successful and…
A company slogan caught my eye this past weekend and got me thinking. It simply, but maybe profoundly, read: “African Solutions, International Standards”. The statement speaks to the company’s ability to provide customised solutions for turnkey projects in alignment with the prescribed international standards. In other words, the business has the ability to deliver value…
I was once asked: “Why do you always insist on taking the hard road?” I replied: “Why do you assume I see two roads?” (Unknown) The temptation for managers to look for short-cuts in their respective leadership endeavours is pressing – increasing customer demands, sometimes unrealistic labour union expectations, pressure from the competition, shareholder needs,…
My car had been having starting problems, so I took it into the local dealership to be repaired. As there was nothing wrong with the battery, the workshop manager outlined the diagnostic procedure for a diesel-powered engine – they start at the back (the fuel tank) with its fuel pump and work their way forward,…
I am surprised how few people understand the impact of their words, presence and emotional disposition on the lives of others. There seems to be a lack of awareness, particularly amongst managers, of how words, tone and body language can potentially negatively impact how another feels about his or her sense of worth and the…
International sport is fascinating, especially to note the trends, changes in approach and changes to the rules of whichever game is being played and the dominance of certain countries in the respective sport expressions that are national favourites. In soccer, Brazil, France, Italy, Germany and now Spain have all had their moments. With cricket, Australia…
I love watching my two and a half year old granddaughter play with toys with her friends, children of a similar age. The interactions with each other are usually friendly and fun, but I have noticed, without exception, that all children need to have their own toys, probably to give them a sense of security…
