performance management

All managers want their respective teams to function well and meet or supersede team goals. Getting the team to achieve over and above expectations, however, requires more than encouragement or inspiration. The manager will need to keep the team focused on the goals consistently if energy is going to be applied appropriately by each team…

“Proper preparation prevents poor performance” (British Army adage) More than ever before, there is pressure on businesses to ensure that their respective assets (people, intellectual property, products and machines) deliver real results. As cash is not as readily available as a decade or so ago, companies are forced to refocus energy on business efficiency, sustainable…

Many idioms referring to human behaviour are based on analogies to parts of the body, especially arms, hands and fingers (e.g.: to keep one’s fingers crossed, all hands on deck, elbow room, to be on hand, keep her at arm’s length, he is all thumbs, he would not lift a finger, give someone a free…

All companies need them – talented individuals who are not just satisfied with the status quo, but rather who push the perceived boundaries of innovation, creativity and exploration to arrive at better ways of doing things, new or enhanced product suites and improved ways of supplying customers with exactly what they need. If encouraged and…

“We need entrepreneurs who will come up and create businesses, yes; but not everybody’s an entrepreneur”. (Strive Masiyiwa: Founder & Executive Chairman, Econet Wireless Group) In a world that is plagued by many problems, “entrepreneurship”, as a topic for Global Fora, government committees and non-government organisations, has never been more fashionable – not more so…