“Either we’re pulling together or we’re pulling apart” (David Cohen) Confronting a low performer should be a positive experience, one in which the idea of seeking new behaviour in an employee is seen as an encouraging prospect. All people, however, typically resist any form of confrontation, even if done in the most professional way. As…
I love motor vehicles, especially those that are designed to perform at optimal levels in races on tracks or on the dirt in rallies. The back-up crew of mechanics and engineers are critical to any driver’s potential success, as the crew spend hours tweaking the performance and ability of the vehicle from engine to suspension,…
Behind the problems that routinely plague teams and organisations are individuals who either can’t or won’t deal with failed promises – some have just not performed well, missed deadlines or behaved badly; others have broken rules or have been involved in more serious issues. The managers that attempt to address these difficulties often do so…
