“I believe that every right implies a responsibility, every opportunity, an obligation, every possession, a duty” (Nelson Rockefeller) I am sure that you have heard the words ‘that’s not my responsibility’ from people on countless occasions. Other forms of the same expression include “that is not my role”, “that’s not in my employment contract” or…
Frequently, the word ‘empowerment’ mistakenly conjures up images of authority, control and supremacy. The word seems to have so much emotion and sensitivities attached to its application. In an organisational effectiveness context, however, the word is best understood as dismantling unnecessary bureaucracy, removing barriers and enabling people to give their best through training and the…
Jack William Edouard Heuer was born in 1932 in Bern, Switzerland, as great-grandson of Edouard Heuer, the original founder of TAG Heuer in 1860. He holds an Electrical Engineering degree and a master’s degree in production and management from the Swiss Institute of Technology in Zurich. During his student years he was very active in…
Gerrit Cloete, former colleague and now owner of Productivity Pitstop, told me about one of his weekend adventures – he often walks among the beautiful mountains of Cape Town, both for exercise and relaxation and also for the opportunity presented for reflection. On this particular occasion, Gerrit decided to park near Signal Hill and climb…
