employee engagement

‘Force-multiplication’ is a term used in military science and warfare and refers to an attribute or a combination of attributes that dramatically increases (hence multiplies) the effectiveness of an item or group, giving the troops the ability to accomplish greater things than without it. The expected size increase required to have the same effectiveness without…

I am surprised at how many people hate work. Wherever I go, I come across hundreds of people who prefer the duvet rather than the desk, the coffee station rather than the computer and “five to four” rather than “five to eight”. Work is an ordeal for them – a necessity to be endured, but…

Having the opportunity of consulting and working within a number of industry sectors and various companies in many parts of the world, I am continually intrigued by the “motivation questions” that are so often asked – how can we motivate our staff well to achieve better productivity? How do we get our staff to take…

International sport is fascinating, especially to note the trends, changes in approach, and changes to the rules of whichever game is being played, and the dominance of certain countries in the respective sport expressions that are national favourites. In soccer, Brazil, France, England, Italy, Germany, and Spain have all had their moments. With cricket, Australia…

Over the past three decades, Free To Grow, a consulting company based in South Africa, has created rich, stimulating and meaningful learning experiences for well over 1 500 clients and has trained almost 150 000 people during this time. Through many years of experimentation and research in the field of adult learning, Free To Grow has developed…

“Engagement is an individual’s sense of purpose and focused energy, evident to others in the display of personal initiative, adaptability, effort, and persistence directed towards organisational goals” (Wiley-Blackwell – Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage) Organisations that create a culture of high engagement become more attractive for employees. These organisations manage to…

I was speaking recently to the CEO of a mid-sized company about the importance of leadership development, employee engagement and developing the psychological capabilities of employees.  He asked why this was necessary as there were so many other pressing needs that influenced levels of productivity, sales, and profitability. He said: “This ‘fluffy’ stuff may be…

“Often, poor leadership is masked by those with the loudest voices and strongest opinions” (Nick Fewings) Many employees are highly skilled, adept at problem-solving and creative in fulfilling organisational goals. Some are business builders and grow the company’s reach (brand quality, sales, footprint, etc.). Most employees, however, though maybe not entrepreneurial, at least have a…

A visionary leader, who is inclusive, has the power to transform a culture into a forward-looking, responsibility-taking and high-performing team that is focused on meaning and value. Typically, rules and regulations hold an organisation back from fulfilling its mission – talent gets attracted and commitment gets fostered to the vision, but that enthusiasm gets lost…

“The key to business success is duck-like – smooth and unruffled on the top but paddling furiously below” The expression ‘in the same boat’ is typically construed as a negative idiom – “you say that you have run out of money – well, I am in the same boat”, meaning that I have run out…

“Most people think leadership is about being in charge. Most people think leadership is about having all the answers and being the most intelligent person or the most qualified person in the room. The irony is that it is the complete opposite. Leadership is about empowering others to achieve things they did not think possible….

“The success of your organisation doesn’t depend on your understanding of economics and organisational development or marketing. It depends, quite simply, on your understanding of psychology: how each individual employee connects with your company; how each individual employee connects with your customers” (The Gallup Organisation) Most employees are amazingly resilient and capable of coping with…