Leadership behaviour that is not aligned to corporate values, political gamesmanship, silo-building, power struggles and ineffective communication practices all create mixed messages which confuse organisational employees. Instead of an environment where everyone is focused on strategic objectives, the organisational context is characterised by distraction, insecurity and frustration. Staff become uncertain – not sure of expectations…
All human beings have a need to feel part of something bigger than them – a sense that they are valued and that they can make a contribution that will be recognised. Employees want to be part of a winning team, want to have a fair, kind and generous boss and want a job that…
I love classical music, especially some of the compositions from masters of the past. Although I have plenty of recorded music, nothing quite compares to actually attending a concert – the anticipation of the audience, hearing professionals tune their instruments, then silence before the applause as the conductor walks out to take his bow. The…
“A prudent question is one half of wisdom” (Francis Bacon, Sr.) Many employees have become so used to receiving instructions – their respective bosses telling them what to do – that they have stopped thinking as a result. They perform the functions, but their hearts and minds are not part of their actions. They go…
“A man’s gift makes room for him and brings him before great men” (Proverbs 18:16) On a number of occasions, I have heard the following words from employees as they explain the ‘pain’ of their respective work contexts to me: “Jonathan, I do what is required of me. I have done my duty to the…
“It’s depressing to think that company culture is still seen as a ‘soft’ area of corporate life. Culture is everything: it dictates both the behaviour of those in leadership and the wider employee base” (Eugenio Pirri – Chief People & Culture Officer at the Dorchester Collection) In recent study results from Mercer, there is confirmation…
Former colleague and close friend, Gerrit Cloete (owner of Productivity Pitstop), shared a true story with me last week, the same of which I, too, can’t resist telling you, especially as we bid farewell to one year and welcome another (as told by Jack Riemer of the Houston Chronicle): “Itzhak Perlman, the violinist, came on…
“Left to ourselves, we can no more find out the purpose of life than a man can pull himself up by his own shoe laces. What we need is for the meaning to be revealed to us from the outside” (Melvin Tinker, What Do You Expect?) Bernard Levin, infamous journalist who poked fun at British…
“Be yourself; everyone else is already taken” (Oscar Wilde) Being “yourself” is not as easy as it sounds – the pressure, constantly, is on all of us to look better, be better, achieve more, succeed always, etc. The list is seemingly endless. Other’s expectations are real and the stakes are high. The world doesn’t make…
‘Force-multiplication’ is a term used in military science and warfare and refers to an attribute or a combination of attributes that dramatically increases (hence multiplies) the effectiveness of an item or group, giving the troops the ability to accomplish greater things than without it. The expected size increase required to have the same effectiveness without…
The history of Coca-Cola began in 1886 when the curiosity of an Atlanta pharmacist, Dr John S Pemberton, led him to create a distinctive tasting soft drink that could be sold at soda fountains. He created a flavoured syrup, took it to his neighbourhood pharmacy, where it was mixed with carbonated water and deemed “excellent”…
The word “unabridged” means complete and uncut – the full product, which has not been shortened, censored or decreased in size in any way. An “abridged” version suggests that you are just getting the highlights – a pick of some of the juicy parts, but not the whole picture, as decided by an editor for…
