For companies, effective communication is essential to effect change and create and sustain a culture of collaboration and engagement. Companies are not always successful in terms of designing communication in such a way that it accomplishes the desired outcome. In fact, many businesses fail dismally with their communication efforts – the same communication being fragmented,…
The word “snoop” means “to investigate or look around furtively in an attempt to find out something, especially information about someone’s private affairs” and conveys the image of someone prowling around looking for fault inquisitively or in a meddlesome fashion (sticking one’s nose into someone else’s business). Interestingly, in Dutch (snoepen), the word has the…
When having to go to the medical doctor for an appointment and upon entering the surgery, the door is shut behind you and all focus of the doctor falls on you – questions are asked about your condition, you are examined and a suggested course of treatment is offered. There are no distractions, no pharmaceutical…
We are all different and thus have different opinions and ideas about issues, processes and systems. At times, we disagree significantly with a decision made by the boss, particularly if we perceive that the decision impacts us negatively. When we do disagree, how we communicate that difference becomes all important – there is simply no…
You’ve asked your boss to assist you in resolving an issue – he said that he would, but it remains unresolved. You’ve asked him again – he mentioned that he has been too busy, but that he would do it. You have smiled at the boss in the corridor and mentioned it again: “Hey Sam…
So much has been written for leaders and managers, team leaders and organisational heads – and rightly so, as there is a huge leadership skills gap in the world. Very little, however, has been written for employees in terms of assisting them with developing the skills needed to enjoy relational effectiveness. So, this post is…
“A picture speaks a thousand words” (Anon) With the acceleration of smartphone technology and the subsequent use of the mobile phone as the key communication medium adopted by the world, so also the development of lens technology accelerated to keep pace with the needs of device owners. Most smartphones now have two or three lenses…
Most employees have it – a desire to express themselves, creativity, ingenuity, an innovative spirit, loyalty, the ability to work with other team members, resilience, energy, ideas, etc. – but much depends on the environment in which these employees work if they are to live out their innate abilities and express their skills. “Being skilled”…
